We are an underwater services company offering underwater inspections; Emergency Response Diving International (ERDI) PSD instructor training; TDI/SDI/ERDI 5-Star IT Facility; IANTD, TDI, DSAT Dolphin rebreather instructor training; IANTD EANx Technical Facility/Gas Blending Station; National Association of Commercial Diving Specialists training; DAN Examiner (DAN Instructor Trainer training); SEI and SDI/TDI/ERDI Scuba Instructor Training, PADI; PSI/PCI Visual Cylinder Inspection training.
Wednesday, May 30, 2007
International Training’s New Website Packed with Benefits
International Training’s New Website Packed with Benefits
Topsham, Maine – May 2007
International Training announced today the official release of its re-engineered SDI, TDI, ERDI website (www.tdisdi.com).
While the newly designed and completely re-engineered website has been under testing since a preliminary release in the early winter, this official release now includes new courses that are available online as well as new member benefits: an online shopping cart and product order system, an ‘up coming events’ page, and insurance renewals in the password protected members’ area.
“Reaction to the site during testing has been positive and helpful in making the slight adjustments needed to make the system a truly useful tool for our members, the divers they serve, and the general public,” explained Steve Lewis.
Lewis, director of product development for International Training, mentioned that during the testing phase, the functions available on the site were “light-years ahead” of what was available on the former SDI/TDI/ERDI site. “We completely revamped the layout, we re-engineered the way it worked, and we made available to our members the opportunity to update personal data, check certifications, and register students online.” He added that with the addition of online product ordering, “We now have a cutting-edge, web-based business tool that helps our facilities and instructors manage their time more effectively.”
“The most exciting addition,” commented International Training president Brian Carney , “is the online ordering and shopping cart system.”
Carney continued, “Our customer service department is still available by phone and email, but we have rolled out this latest online tool for our members so that they can order 24/7 and so that they can take their time looking over various options before committing to a final purchase.”
Carney concluded, “Our instructors and facilities have been asking for a quicker more convenient way to place orders, and the online product order system delivers.”
Online ordering is available from a link contained in the member’s area of www.tdisdi.com and does require members to login. Once logged into the system, users can browse products by category, can view special offers and regional sales, and can take full advantage of the order tracking and order history features. The system displays correct pricing at the level associated with the instructor or facility and on checkout can pre-fill on-file credit card information.
“In essence,” said David Burroughs , vice president of sales and marketing for International Training, “our new online system gives our customers all the help and functions of a traditional customer-service desk but will be available anytime, day or night, allowing them more flexibility in the way they select products and how they manage their cash-flow.
“We are selling a limited menu of items to divers via the new website,” Burroughs concluded, “but these are restricted to clothing and will not include training materials traditionally sold through our members.”
Among the other additions that have generated excitement for members are the online insurance applications and renewals for dive professionals and facilities and the new “Up Coming Events” webpage. Cris Merz from the sales and marketing team states, “With everything going on, members can now purchase or renew the insurance for themselves or their facility online. At the same time, they may find out where SDI/TDI is holding an IT workshop in their area. It’s easy access and a better way to keep our members current with liability insurance as well as information.”
The new website design is not only beneficiary for members but also the gateway for new divers to take their diving skills to new levels with SDI’s online specialties courses. After great success with the online Open Water and Nitrox educational program, SDI has just added Deep Diver to its list of online specialties with more to come.
Once again the Training International team and staff of SDI, TDI, and ERDI continue to find new ways to stay in touch with today’s technology in order to provide customer satisfaction. Take part of all theses new and exciting benefits. Visit www.tdisdi.com or call for more information 888-778-9073.
Please email omnidive@omnidivers.com if you are interested or want additional information.
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